MaxToGo

Terms of Use for MaxToGo

By using MaxToGo, you agree to the current terms of use.

Last updated: 2025-01-02

How MaxToGo Works

1. MaxToGo is a platform that connects transport, moving, and service companies to streamline logistics, transportation, and task bookings.
2. By registering and describing tasks on MaxToGo, companies gain the opportunity to sell and purchase services such as transport, moving, and logistics services, as well as manage unused resources to maximize capacity.
3. When a task is published, other companies within the same network can either purchase it or place a bid, enabling a secure and efficient transfer of assignments.
4. MaxToGo sends a confirmation email for every completed task transaction. Communication takes place directly between the user and the purchasing company.
5. If users wish to remove a request or a published task from the platform, they can contact us at: info@max-togo.com.

Use of MaxToGo

1. It is prohibited to falsely claim any affiliation with MaxToGo or our partners, either generally or to specific recipients.
2. Unauthorized access to non-public areas of the platform or other users' information is not allowed.
3. MaxToGo may not be used to spread malicious code or to retrieve hidden information from other users.
4. Users must not interfere with others' ability to use the platform.
5. Impersonating another individual or legal entity is strictly forbidden.
6. If there is suspicion of misuse that violates these terms, MaxToGo reserves the right to suspend the account.

Responsibility and Relationship with Providers

1. MaxToGo facilitates connections between users and providers and is not involved in the execution or the specifics of the offers made between the parties.
2. The transport companies, moving companies, and service providers on MaxToGo operate independently, and we cannot guarantee that all providers will contact users with offers.
3. Using MaxToGo is at your own risk, and MaxToGo accepts no responsibility for the execution or quality of agreements. However, we only collaborate with serious and reliable entities.
4. MaxToGo works with selected and independent companies. We do not guarantee that the offers provided are the best or cheapest on the market.
5. MaxToGo accepts no liability for force majeure events such as natural disasters, strikes, import restrictions, or other unforeseen events that may impact our platform.
6. MaxToGo is not responsible for taxes or fees associated with the use of the platform.

Intellectual Property

All intellectual property rights related to MaxToGo belong to MaxToGo and may not be used commercially without written approval.

Communication

All communication with MaxToGo is conducted electronically via email, which can be found on our website, or through our chat/support channels.

Complaints

1. If you are dissatisfied with any of our services, please contact us as soon as possible. You can file a complaint by sending an email to us, including your contact details, a description of the issue, and any relevant images or documentation. We will review your complaint and get back to you with a resolution as soon as possible.
2. We appreciate your understanding and trust in our services. If you have any questions or need further information about our cancellation policy, do not hesitate to contact us.

Media

If you upload images to the website, avoid including EXIF data containing GPS location information. Visitors to the website can download and extract location data from images on the site.

Privacy Policy / GDPR

1. By using MaxToGo, you consent to the processing of your personal data to display map tiles, geocode addresses, and calculate and display directions.
2. You agree that your personal information provided via map API calls may be processed by the API provider to geocode (convert addresses to coordinates), reverse geocode, and generate directions.
3. Certain visual components of WP Go Maps use third-party libraries loaded over the network. These currently include libraries such as Google Maps, Open Street Map, jQuery DataTables, and FontAwesome. When resources are loaded over a network, the third-party server will receive your IP address and user agent string, among other data. Refer to the privacy policies of each library for details on how data is used and your rights under GDPR regulations.
4. WP Go Maps uses jQuery DataTables to display sortable, searchable tables, such as the Advanced Marker Listing and Map Edit pages. Under certain circumstances, jQuery DataTables may use a cookie to save and recall the “state” of a given table — including search terms, the sorted column, order, and current page. This data is stored locally and retained until manually cleared. None of the libraries used by WP Go Maps transmit this information.
5. For Google's terms and privacy policy, see here. We do not send personally identifiable information or data uniquely identifying your device to the API provider.
6. If this notice appears instead of a map, a cookie will store your consent if you accept it, ensuring you will not be prompted again.

How We Collect and Use Your Personal Data

MaxToGo values your privacy and collects only the information necessary to provide our services securely and efficiently. The following types of personal information may be collected, stored, and used in accordance with our policy:

1. Technical Information: Information about your computer or device, including IP address, geographic location, browser type and version, and operating system. Details about your visits to and use of our website, such as referral source, visit duration, page views, and navigation patterns.
2. Registration and Profile Information: Information you provide during registration, such as your email address. Details you provide when creating a profile on our website, including name, profile picture, gender, date of birth, interests, educational background, and professional information.
3. Subscriptions: Information you provide when subscribing to our newsletters or email updates.
4. Usage Data: Information generated through your use of our website, including timing, frequency, and interactions with the service.
5. Transaction Data: Information related to services you purchase or transactions you make via our platform, such as name, address, phone number, email address, and payment details.
6. Published Information: Information you post on our website to share with other users or the public.
7. Other Information: Any other personal information you choose to share with us.

Note: All information collected is used in accordance with our privacy policy and is protected under applicable laws. We process personal data to improve our services, ensure your security, and fulfill our legal obligations. MaxToGo never shares your personal data with third parties without your explicit consent, except when necessary to fulfill services or comply with legal requirements.

Cookies

1. If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. This is for your convenience so that you do not have to re-enter this information when you write another comment. These cookies are valid for one year.
2. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
3. When you log in, we will also set several cookies to save your login information and screen display preferences. Login cookies are valid for two days, and cookies for screen preferences are valid for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data but simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of Personal Information

MaxToGo handles your personal information with the utmost care and solely for specific purposes in accordance with our privacy policy. Information submitted to us through our website is used for the following purposes:

1. Administer Our Platform and Operations: Manage and optimize the functionalities of our website and services.
2. Personalization: Tailor the website to provide you with a more relevant and user-friendly experience.
3. Service Delivery: Enable your use of the services available through our platform, including managing bookings, deliveries, and task management.
4. Communication: Send confirmations, invoices, payment reminders, and other necessary information related to your transactions. Send emails you have specifically requested, as well as newsletters if you have subscribed to them (you can unsubscribe at any time).
5. Marketing: Send marketing communications regarding MaxToGo's services or those of partner companies that we believe may be of interest to you.
6. Security and Compliance: Ensure the security of the platform and prevent fraud. Verify that users comply with our terms of service.
7. Customer Service: Handle questions, requests, or complaints you submit to us regarding the platform.
8. Statistics and Analysis: Provide anonymized and aggregated statistical information to third parties to improve our services.

Publication of Information

If you submit information for publication on our website, it will be published in accordance with the licensing terms you grant us. Your privacy settings can be used to limit the publication of information and can be adjusted through the website’s privacy settings.

Third Parties and Marketing

We do not share your personal information with third parties for their own marketing purposes without your explicit consent. MaxToGo collaborates only with trusted parties and ensures that your information is handled in accordance with applicable laws and regulations.

Disclosure of Personal Information

At MaxToGo, we treat your personal information confidentially and share it only to the extent necessary to provide our services and comply with legal requirements. We may disclose your personal information to the following parties:

1. Internal and Associated Parties: Our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors, but only to the extent reasonably necessary for the purposes outlined in this policy. Members of our corporate group, which includes subsidiaries, our parent company, and its subsidiaries, to the extent reasonably necessary for the purposes outlined in this policy.
2. Disclosure in Specific Situations: When required by law. In connection with ongoing or future legal proceedings. To establish, exercise, or defend our legal rights, including sharing information to prevent or reduce fraud or credit risk. To a potential buyer of our business or assets, if such a sale is being considered or executed. To individuals or authorities who may reasonably request disclosure of information where such a request may be legally enforceable.

Limitations on Disclosure

Except in the cases mentioned above, we will not share your personal information with external parties without your explicit consent. We ensure that any sharing of personal information is conducted in a way that protects your privacy and complies with applicable laws and regulations.

International Data Transfer

1. At MaxToGo, the information we collect may be stored, processed, and transferred between the countries where we operate to enable the use of the information as described in this policy. This includes transfers to countries outside the European Economic Area (EEA) that may not have the same data protection laws as the EU, such as the United States, Russia, Japan, China, and India.
2. We take reasonable measures to ensure that your information is handled securely and lawfully, even in countries with lower levels of data protection.
3. Please note that personal information you choose to publish on our website or submit for publication may become globally accessible via the internet. MaxToGo cannot fully prevent such information from being used or misused by others.
4. By using our services, you explicitly consent to the transfer of your personal information as described in this section.

Data Storage and Deletion of Personal Information

MaxToGo has clear policies and procedures for data storage, designed to ensure that we comply with our legal obligations regarding the storage and deletion of personal information.

1. Limitation of Storage Duration: Personal information processed by us for specific purposes will not be stored longer than necessary to achieve those purposes. When the information is no longer relevant or necessary, it will be deleted in accordance with our policies.
2. Exceptions for Specific Situations: Despite the above, we may retain documents, including electronic ones, containing personal information in the following cases: Legal Requirements: When we are required to retain information in accordance with applicable laws and regulations. Legal Proceedings: If the documents may be relevant to ongoing or future legal proceedings. Protection of Legal Rights: To establish, exercise, or defend our legal rights, including sharing information to prevent fraud and reduce credit risks.

MaxToGo ensures that all storage and any further processing of personal information is done with the highest security and in accordance with applicable data protection laws.

Security of Your Personal Information

At MaxToGo, we prioritize the security of your personal information and take comprehensive measures to protect it from loss, misuse, or unauthorized changes. Our security measures include:

1. Technical and Organizational Precautions: We implement reasonable technical and organizational measures to protect your personal information. Your information is stored on our secure servers, protected by passwords and firewalls.
2. Encryption of Financial Transactions: All electronic financial transactions performed via our website are protected with encryption technology to ensure data security.
3. Limitations on Internet Transfer: Despite our security measures, you should be aware that transferring information via the internet always involves certain risks. Therefore, MaxToGo cannot guarantee complete security of data transmitted online.
4. Password Responsibility: You are responsible for keeping your password secure and not sharing it with anyone else. MaxToGo will never ask for your password, except when logging into our website.

We continuously work to improve our security measures and protect your information in the best possible way.

Third-Party Websites

Our website may contain hyperlinks to and information about third-party websites. Please note the following:

1. Limited Control: We have no control over these websites or their content.
2. Disclaimer: MaxToGo takes no responsibility for the privacy policies, security practices, or other practices applied by third parties.

We recommend that you review the privacy policy and terms of use for each third-party website before sharing personal information or using their services.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

1. If you leave a comment, the comment and its metadata will be saved indefinitely. This is because we need to be able to automatically recognize and approve follow-up comments without putting them in a queue for review.
2. For users who register on our website (if any), we also store the personal data they provide in their user profile. All users can view, edit, or delete their personal data at any time (except that they cannot change their username). Website administrators can also view and edit this information.

Your Rights Over Your Data

At MaxToGo, we respect your right to privacy and handle your personal information in accordance with applicable laws. You have the following rights regarding your personal information:

1. If you have an account or have left comments on this website, you can request an export file of the personal data we have about you, including any information you have provided to us. You can also request that we delete all personal data we have about you. This does not include any data we are required to keep for administrative, legal, or security purposes.
2. Request Access to Your Information: You can ask us for a copy of the personal information we hold about you. To access this information, we will need appropriate proof of your identity, typically a certified copy of your passport along with a current utility bill showing your address.
3. Restrictions on Disclosure: We may need to retain certain personal information even after your request, to the extent permitted by law.
4. Opt-Out of Marketing Contact: You have the right to instruct us to stop processing your personal information for marketing purposes at any time. In practice, we will either ask for your explicit consent before using your information for marketing, or give you the option to opt out of such use.
5. Right to Deletion: If you want us to delete your personal information, you can contact our Data Protection Officer.

To exercise your rights or if you have any questions regarding our handling of your personal information, please email our Data Protection Officer at: info@max-togo.com.

Where Your Data Is Sent

Comments from visitors may be checked through an automated spam detection service.

Changes to Our Policy

MaxToGo reserves the right to update this policy as necessary. Any changes will be published as a new version on our website.

1. Your Obligation to Stay Informed: We recommend that you visit this page regularly to ensure you are aware of and understand any changes to the policy.
2. Notification of Changes: In the event of significant changes to our policy, we may notify you via email or through our private messaging system on the website.

MaxToGo is committed to keeping you informed about how we handle your information and updating you about any changes to our privacy practices. For further questions, feel free to contact us directly.

Legal Note

By agreeing to this, both parties enter into a binding agreement, which means both parties are committed to following the agreed terms and fulfilling their respective responsibilities under the agreement. This is legally binding, and deviations from the agreement require mutual consent.